The Certificate IV in Leadership and Management is a nationally recognized qualification designed to equip individuals with the skills and knowledge needed to thrive in leadership roles. This program goes beyond theoretical concepts, offering a practical and immersive learning experience that prepares participants for the challenges of real-world leadership. Whether you're an aspiring leader, a mid-level manager, or a professional looking to enhance your leadership capabilities, the Certificate IV provides a pathway to excellence in leadership and management.

This bsb40520 qualification is suitable for a wide range of individuals, including:

  •  People seeking to enhance their leadership capabilities and empower their teams.

  •  Individuals aspiring to master effective feedback and performance management techniques.

  •  Professionals aiming to refine their project planning, organization, and management skills.

  • Ambitious individuals seeking to develop strategic planning and implementation expertise.

  • Entrepreneurs striving to enhance their business leadership and management skills.

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A variety of assessment methods are used to assess your competency, including:

  • Written assignments: You will be required to complete a number of written assignments that will assess your ability to apply the skills and knowledge you have learned in the course.

  • Case studies: You will be presented with a number of case studies and will be required to analyze and provide solutions to the problems presented.

  • Presentations: You will be required to give a number of presentations that will assess your ability to communicate effectively and persuasively.

  • Practical demonstrations: You will be required to demonstrate your skills in a practical setting, such as by leading a team or managing a project.

  • Reflection and evaluation: You will be required to reflect on your learning and evaluate your own performance.

Upon completing the cert 4 frontline management online or Offline, students will be eligible for direct entry into the BSB50420 Diplomaof Leadership and Management. This pathway opens doors to rewarding career designations. 


Assume a pivotal role in managing and coordinating various activities, ensuring a seamless and efficient workflow within the organization.

Team Leader: 

Lead and guide teams, fostering collaboration and steering them towards achieving common goals and objectives.

Office Manager: 

Take on the responsibility of overseeing administrative functions, playing a crucial role in ensuring organizational success through effective management and coordination.


Elevate to a leadership role, taking charge of teams and overseeing day-to-day operations for organizational success.

Course Outcomes:


Graduates can expect to gain from cert iv leadership & management:

  1. Practical experience and specialist skills provide a competitive advantage in the job market.
  2. A nationally accredited qualification at the Certificate IV level.
  3. Experience in leading teams and the ability to communicate effectively as a workplace leader.
  4. Opportunities to take their careers to the next level and develop their unique leadership style.
  5. Coordinate business operational plans and monitor operational performance.


Course Structure

Core units 

BSBLDR411 Demonstrate leadership in the workplace

BSBLDR413 Lead effective workplace relationships

BSBOPS402 Coordinate business operational plans

BSBXCM401 Apply communication strategies in the workplace

BSBXTW401 Lead and facilitate a team

Elective units 

Group A 

BSBCMM412 Lead difficult conversations

BSBCRT411 Apply critical thinking to work practices

BSBCRT413 Collaborate in creative processes

BSBFIN401 Report on financial activity

BSBLDR412 Communicate effectively as a workplace leader

BSBLDR414 Lead team effectiveness

BSBLDR521 Lead the development of diverse workforces

BSBOPS403 Apply business risk management processes

BSBPEF402 Develop personal work priorities

BSBSTR401 Promote innovation in team environments

BSBSTR502 Facilitate continuous improvement

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWHS432X Contribute to organisational mental health response in the context of disruptive events

BSBXBD403 Analyse big data

BSBXBD404 Use big data for operational decision making

Group B 

BSBCRT412 Articulate, present and debate ideas

BSBOPS401 Coordinate business resources

BSBOPS404 Implement customer service strategies

BSBOPS405 Organise business meetings

BSBOPS407X Support organisational response to disruption

BSBPEF401 Manage personal health and wellbeing

BSBPEF403 Lead personal development

BSBPEF502 Develop and use emotional intelligence

BSBPMG430 Undertake project work

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS412 Develop and implement workplace sustainability plans

BSBWRT411 Write complex documents

BSBXCS406 Develop cyber security insider threat and risk response plans

BSBXCS407 Develop cyber hygiene best practice plan

BSBXCS408 Develop employee cyber security risk profiles

BSBXCS409 Plan and implement organisational cyber security insider threat prevention strategies

SIRXCEG004 Create a customer-centric culture

Entry Recommendations:


To be prepared for this cert 4 leadership management course, it is recommended that individuals have:

-          At least 2 years' post-school work experience

-          Confidence in working with technology such as computers, email software, and online communication platforms.

-          The ability to access and navigate the internet and use the Microsoft Office suite

-          An interest in seeking leadership skills

Completion Requirements 


Upon completion of Certificate IV in Leadership and Management, you will know how to do:

-         Coordinate business resources: 

Effectively manage and optimize the allocation of resources within a business context.

-         Promote innovation in a team environment: 

Foster a culture of creativity and critical thinking within collaborative work settings.

-         Lead effective workplace relationships: 

Skillfully navigate and cultivate positive relationships among team members for a harmonious work environment.

-         Apply communication strategies in the workplace: 

Implement effective communication techniques to enhance workplace interactions and collaboration.

-         Implement and monitor WHS policies, procedures, and programs: 

Ensure the successful application and oversight of workplace health and safety policies, procedures, and programs.


Frequently Asked Questions

This qualification can open doors to career advancement, higher earning potential, and enhanced employability across various industries. This qualification equips you with essential leadership and management skills, boosting your confidence and self-esteem while fostering personal development.
It takes 12-18 months to complete, depending on study mode and individual factors.
It covers topics like leadership theories, team leadership, communication, delegation, project management, strategic thinking, organizational behavior, and personal leadership development.